What Is the Youdji Balance?

The Youdji balance is a convenient payment method that allows you to build up a reserve of funds through bank transfers. You can then use this balance to pay for your orders on Youdji.

Note: The Youdji balance can only be used for payments in euros.

How Does the Balance Work?

1. Adding Funds to Your Balance

You can add funds to your Youdji balance by making a bank transfer to the unique IBAN assigned to your account.

• Bank transfers generally take 1 to 5 business days to be received.
• The money remains your property and will be automatically returned to you if unused within 90 days.
• For accounting purposes, you can download a pro forma invoice documenting your transfers. Final invoices will only be issued once orders are placed.

Frequently Asked Questions About Adding Funds

Is there a minimum or maximum top-up amount?

➡️ There is no minimum or maximum amount for top-ups.

Can automatic top-ups be scheduled?

➡️ You can automatically add funds to your balance by setting up recurring transfers on your side.

2. Using Your Balance

Once credited, your balance can be used to pay for your orders on Youdji.

• Final invoices are generated automatically as soon as the payment is made.
• The balance can be shared between multiple users and companies.

Frequently Asked Questions About Using the Balance

Is there a periodic statement of balance activity (similar to a bank statement)?

➡️ Yes, balance activity can be viewed directly on Youdji.

Can invoices include personalized required information (internal order number, cost center, etc.)?

➡️ Yes, you can add custom information to both pro forma and final invoices.

3. Returning Unused Balance

• If, after 90 days, part of your balance has not been used, the remaining amount is automatically returned to you.
• You may also request a refund of your balance at any time by contacting our support team.

Frequently Asked Questions About Returning the Balance

Are there any fees for returning the balance?

➡️ No, returning the balance is completely free.

Where are the funds held (bank, country)?

➡️ The funds are securely held by our payment provider, Stripe.

About Balance Invoicing

From an accounting perspective, the funds in your balance always remain your property.

As a result, final invoices are only issued when those funds are used to pay for an order.

To justify your top-up transfers, you have the option to download pro forma invoices for the amount of your choice.

Example:

• You top up your balance with €1,000 excl. VAT: you can download a pro forma invoice for €1,000 excl. VAT.
• You place a first order of €600 excl. VAT: a final invoice for €600 excl. VAT is issued.
• Your remaining balance is €400 excl. VAT.
• You place a second order of €400 excl. VAT: a final invoice for €400 excl. VAT is issued.
• Your balance is now €0 excl. VAT.

In total, you therefore have:

• one pro forma invoice of €1,000 excl. VAT,
• and two final invoices of €600 excl. VAT and €400 excl. VAT.

Need Accounting Information?

Your accounting department may need Youdji’s legal information in order to register us as a supplier.

➡️ Contact our support team at support@youdji.com to obtain this information.

Updated on: 03/12/2025