Your Youdji account has been suspended, blocked, or restricted and you don’t understand why? All the answers are here.

At Youdji, we take the security of our community and compliance with our Terms of Use very seriously. We use automated tools as well as manual reviews, which may result in the suspension of your account.

Rules to follow to avoid account suspension

The following actions may result in the permanent or temporary suspension of your account.

Sending your personal contact information to a brand or a creator with the aim of bypassing our service fees.

This includes:

• Your email address
• Your phone number
• A link to your website or portfolio (for creators only)
• A link to your social media accounts
• A link to an appointment booking service (Calendly, Cal.com, etc.)
• Any message intended to bypass our service fees

Sending your own invoices, quotes, or payment links via the chat.

Promoting an internal collaboration or loyalty program within your company (Creators Club, Creators House, long-term collaboration, etc.).

Offering alternative compensation methods outside of Youdji, such as product gifting or performance-based commissions.

Spamming our users via the Youdji chat.

Using a fake name, a disposable email address, or a website that does not reflect your real identity.

Promoting a product or service in the Youdji chat.

Using disrespectful, insulting, or unprofessional language.

Compliance with these rules is essential, as they ensure both fair use of our service and your own protection.

What should you do if your account has been suspended?

If your account has been temporarily or permanently suspended, you can contact our support team to provide additional information or to appeal the decision.

We do give second chances. Support can be reached at the following address: support@youdji.com.

PS: Try to be honest in your request, you’ve just broken the rules, this is not the time to lie.

PS2: Please try not to send us a message written by ChatGPT 😉.

Updated on: 04/02/2026