Is your Youdji account suspended, blocked, or restricted and you don’t understand why? All the answers are here.

At Youdji, we take the security of our community and the respect of our terms of use very seriously. We use automated tools as well as manual reviews that may lead to the suspension of your account.

Rules to follow to avoid account suspension

The following actions may result in a temporary or permanent suspension of your account:

Sending your personal contact information to a brand or creator in an attempt to bypass our service fees.

This includes:

• Your email address
• Your phone number
• A link to your website or portfolio (for creators only)
• A link to your social media profiles
• Any message intended to bypass our service fees

Sending your own invoices, quotes, or payment links through the chat.

Spamming other users through the Youdji chat.

Using a fake name, disposable email address, or a website that does not reflect your true identity.

Promoting a product or service in the Youdji chat.

Using disrespectful, insulting, or unprofessional language.

Respecting these rules is essential as they ensure fair use of our service and protect you as well.

What to do if your account has been suspended?

If your account has been temporarily or permanently suspended, you can contact our support team to provide more information or to appeal the decision.

We believe in second chances. You can reach our support team at support@youdji.com.

ps: Try to be honest in your message, you just broke the rules, now’s not the time to lie.

ps2: Try not to send us a message written by ChatGPT ;).

Updated on: 04/08/2025