Why Was My Account Suspended?
Is your Youdji account suspended, blocked, or restricted and you don't understand why? Find all the answers here.
At Youdji, we take the security of our community and adherence to our terms of use very seriously. We use automated tools as well as manual reviews that can lead to the suspension of your account.
The following actions can result in the permanent or temporary suspension of your account:
Sending your personal contact information to a brand or creator to bypass our service fees. This includes:
Your email
Your phone number
The link to your website or portfolio (for creators only)
The link to your social media profiles
Sending your own invoices, quotes, or payment links via chat.
Spamming our users via Youdji chat.
Using a fake name, disposable email address, or a website that does not reflect your identity.
Promoting a product or service in the Youdji chat.
Engaging in disrespectful, insulting, or unprofessional speech.
Adhering to these rules is essential as they ensure both fair use of our service and your own protection.
If your account has been temporarily or permanently suspended, you can contact our support team to provide more information or contest the decision. Support can be reached at the following address: support@youdji.com. We give second chances.
At Youdji, we take the security of our community and adherence to our terms of use very seriously. We use automated tools as well as manual reviews that can lead to the suspension of your account.
Rules to follow to avoid account suspension
The following actions can result in the permanent or temporary suspension of your account:
Sending your personal contact information to a brand or creator to bypass our service fees. This includes:
Your email
Your phone number
The link to your website or portfolio (for creators only)
The link to your social media profiles
Sending your own invoices, quotes, or payment links via chat.
Spamming our users via Youdji chat.
Using a fake name, disposable email address, or a website that does not reflect your identity.
Promoting a product or service in the Youdji chat.
Engaging in disrespectful, insulting, or unprofessional speech.
Adhering to these rules is essential as they ensure both fair use of our service and your own protection.
What to do if your account has been suspended?
If your account has been temporarily or permanently suspended, you can contact our support team to provide more information or contest the decision. Support can be reached at the following address: support@youdji.com. We give second chances.
Updated on: 13/03/2025
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