Question 1

How to Get Collaborations?

Accepted Answer

How to Get More Collaborations on Youdji? How to Improve Your Ranking in the Search Engine?

Haven’t had any collaborations on Youdji yet and want to maximize your chances? Follow this guide to understand everything!

How to Increase Your Chances of Being Contacted?

1. Improve Your Youdji Profile

The quality of your profile is the most important factor on Youdji.
The more complete and precise your profile is, the more likely brands will contact you.

Make sure you have:

A high-quality profile picture;
Recent and diverse UGC (User-Generated Content) so brands can get a clear sense of your work;
Follow the onboarding process and aim to complete your profile 100%!

The more complete your profile, the more Youdji will promote you!

Feel free to check out the profiles of our top creators—you might find some great ideas to improve your own.

2. Get Reviews

Reviews are crucial because they help reassure brands.

When you first start on Youdji, the hardest part is getting your first review.

To maximize your chances, we encourage you to invite your external clients to Youdji! It’s 100% free for both you and your client.

You can invite as many clients as you like, so take advantage of this opportunity—it will give your profile a huge visibility boost.

3. Make Sure Your Profile is Set to Available

Double-check that you’ve selected “available” on your profile page.
You can even search for your name in the search engine to ensure brands can

Question 2

Payments and Invoicing on Youdji

Accepted Answer

Discover the various payment options available on Youdji, tailored to the needs of businesses, agencies, and brands.

Payment Process and Content Approval

Regardless of the chosen payment method, the payment process on Youdji follows a simple and secure flow:

Receiving a Personalized Offer: A creator sends you an offer that is customized to meet your needs.
Secured Advance Payment: You pay for the offer upfront, but the funds are not immediately transferred to the creator. They are placed in a virtual escrow managed by Youdji. This step secures the collaboration by ensuring you have the necessary funds. In case the creator doesn't deliver the content, we can refund you.
Immediate Invoicing: Once the payment is made, your invoice is generated and made available.
Content Delivery: The creator delivers the content directly through the platform.
Approval or Request for Modifications: You have the option to approve the delivered content or request adjustments if needed.
Payment to the Creator: Once the content is approved, the funds are released and paid to the creator.

Available Payment Methods

Youdji offers three payment options tailored to the needs of businesses, agencies, and brands, providing flexibility and security.

1. Credit Card (Creators Worldwide)

Credit card payment is a fast and universal solution:

Simplicity and Speed: Pay for your orders in just a few clicks without needing to go through

Question 3

Why is my profile not visible?

Accepted Answer

If You Are Not Visible or Brands Can't Contact You, Follow This Guide

If your profile isn’t showing up in our search engine, make sure to check the following information:

1. Your Status is Set to "Available"

On Youdji, you can toggle the availability of your profile. Make sure you’ve selected "Available" on your profile page.

2. You Have a Profile Picture

Your profile picture is the first point of contact with brands on Youdji. It should be professional and reflect your unique style. To add your profile picture, log in to your Youdji account, go to the “My Profile” section, and click on the image with your initials. Choose a picture that best represents you.

3. Your Stripe Account is Set Up

To receive payments for your collaborations, you need to link a valid Stripe account to your Youdji profile. Go to the “My Profile” section or your account page and follow the instructions to connect your Stripe account. This step is crucial to ensure you can receive payments.

4. Your Profile is at Least 80% Complete

A complete profile is essential to attract high-quality brands. We require all creators to fill out at least 85% of their profile. This includes information such as your portfolio and rates. The more detailed your profile, the better your chances of being noticed by brands.

Question 4

Why Was My Account Suspended?

Accepted Answer

Your Youdji account is suspended, blocked, or restricted, and you don’t understand why? All the answers are here.

At Youdji, we take the security of our community and the respect of our terms of use very seriously. We use both automated tools and manual reviews, which may result in the suspension of your account.

Rules to Follow to Avoid Account Suspension

The following actions may lead to the permanent or temporary suspension of your account.

Sharing your personal contact information with a brand or creator in an attempt to bypass our service fees. This includes:

Your email
Your phone number
The link to your website or portfolio
The link to your social media accounts

Spamming our users through the Youdji chat

Promoting a product or service in the Youdji chat

Engaging in disrespectful, insulting, or unprofessional behavior

What to Do if Your Account Has Been Suspended

If your account has been temporarily or permanently suspended, you can contact our support team to provide more information or contest the decision. Support can be reached at the following email: support@youdji.com. We believe in giving second chances.

Question 5

How to Cancel an Ongoing Order with a Creator?

Accepted Answer

The Creator Isn't Responding? Have You Changed Your Mind and Want to Cancel an Order?

If you’ve placed an order on Youdji and would like to cancel it, here are the steps to follow:

Step 1: Ask the Creator to Cancel the Order

On Youdji, creators have the ability to cancel their orders. The first step is to explain your situation to them and request that they cancel the order.

If the creator hasn’t started working yet, there’s no reason for them to refuse.

After cancellation, you will be fully refunded via the payment method you used. It may take several days before the refund is reflected in your bank account.

Step 2: The Creator Isn’t Responding or Refuses to Cancel the Order

Case 1: The Creator Isn’t Responding

Please contact our support team, and we will investigate the situation.

Case 2: The Creator Refuses to Cancel the Order

If the creator refuses to cancel, they likely have their reasons. Before contacting us, we encourage you to negotiate with the creator to reach an amicable solution. On Youdji, all completed work deserves to be compensated.

If no agreement can be reached, we will have to open a dispute.

Since Youdji is not directly involved in the content creation process, we only issue refunds under two conditions:

The delivered content is unusable: the audio is missing or of very poor quality, the image is degraded, etc.
The creator did not fulfill the terms of the order or contract: You

Frequently Read Articles

Browse All Categories